# Getting Help

> SUBLAKE Docs · Troubleshooting · https://sublake.com/docs/getting-help

When you need a person.

## Contact support

Reach us from Settings → Support, or email support@sublake.com. We reply within one business day.

## What to include

- What you tried
- What you expected
- What actually happened
- A screenshot if it's visual

The more detail you give, the faster we can help.