# Refunds

> SUBLAKE Docs · Payments · https://sublake.com/docs/refunds

Refund a customer in a few taps.

## How to refund

Open the payment under Payments and choose Refund. You can refund the full amount or part of it. The refund goes back to the card your customer used.

## Timing

Refunds are processed right away on our side; how quickly they appear on your customer's statement depends on their bank, usually a few business days.

## You're in control

Because you're the merchant, refund decisions are yours. SUBLAKE simply carries out the refund you choose.