# Your AI Employees

> SUBLAKE Docs · AI Employees · https://sublake.com/docs/your-ai-employees

SUBLAKE's AI works 24/7 against the same customer record you use — there is no separate "AI database" to reconcile.

## AI Receptionist — Aria

Answers inbound calls, texts and web chat. Answers questions about your business, takes every job down as a request on your board — what they need, where, and when suits them — flags the urgent ones, and tells the customer someone will call back to confirm a time.

## AI Office Manager — Max

Handles the follow-through: appointment reminders and confirmations, and follow-up when someone misses an appointment.

## One set of records

Because Aria and Max read and write the same customer record you do, a call Aria takes is on your board before you hang up your last job — and you can always take over, edit or undo what they did.

## Plans

Both Pro and Business include both AI employees. Business is for busier shops: more voice minutes and texts, unlimited contacts and seats, and priority support.