Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be "persistent" (they remain on your device until they expire or you delete them) or "session" cookies (they are deleted when you close your browser). They can be set by the website you are visiting ("first-party cookies") or by other websites that serve content on the page ("third-party cookies").

2. Types of Cookies We Use

We use four categories of cookies on our website and platform. Some are essential for the service to function, while others help us improve your experience or deliver relevant information.

3. Essential Cookies

These cookies enable core functionality and security features. Without them, the website cannot function properly. They include:

• Authentication: Keeping you logged in and managing your session securely
• Security: CSRF protection, fraud prevention, and secure form submissions
• Load Balancing: Distributing traffic across servers for optimal performance
• Cookie Consent: Remembering your cookie preferences
• Workspace Context: Maintaining your workspace selection within the application

4. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This includes:

• Pages visited and time spent on each page
• Traffic sources (how you arrived at our site)
• User navigation patterns and common workflows
• Feature usage and engagement metrics
• Error rates and performance data

We track product events in our own infrastructure and use Sentry for error monitoring. Data collected through analytics cookies is aggregated and anonymized — it does not personally identify you.

5. Marketing Cookies

Marketing cookies track your activity across websites to help us deliver relevant advertisements and measure campaign performance. They may be used to:

• Deliver targeted advertisements based on your interests
• Measure the effectiveness of advertising campaigns
• Limit the number of times you see a particular ad
• Track conversions from paid advertising channels

You can opt out of marketing cookies at any time through your cookie preferences. This will not affect your ability to use the Service.

6. Preference Cookies

Preference cookies remember your settings and choices to provide a more personalized experience:

• Language and region preferences
• Display settings (sidebar collapsed/expanded, view mode)
• Recently viewed items and navigation history
• Form auto-fill preferences

7. Third-Party Cookies

Some cookies on our site are set by third-party services that appear on our pages. We do not control the setting of these cookies. Third parties that may set cookies include:

• Stripe: Payment processing and fraud prevention
• Sentry: Error monitoring and performance tracking
• Supabase: Authentication and session management

Each third party has its own privacy and cookie policies. We encourage you to review their policies for more information about how they use cookies.

8. Managing Your Cookie Preferences

You can manage cookies through your browser settings. We are working on an in-product consent UI; in the meantime, browser-level controls give you the same outcome.

• Browser Controls: Delete or block cookies through your browser settings (see below for the four major browsers)
• Email us: Contact contact@sublake.com to request deletion of any cookies linked to your account

9. Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in common browsers:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

You can also set your browser to notify you each time a cookie is sent, allowing you to accept or reject them individually. Note that some features of our Service may not function properly if you disable cookies entirely.

10. Policy Changes

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated through our website or by email.

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy: