Question 1

What is SUBLAKE?

Accepted Answer

SUBLAKE is an AI-powered platform that gives service businesses four AI employees — a Receptionist, a Reputation Manager, an Office Manager, and a Marketing Manager — that run the front office 24/7. It includes a Smart CRM, unified inbox, and analytics, all bundled at a single flat rate.

Question 2

How much does SUBLAKE cost?

Accepted Answer

SUBLAKE is one flat plan at $299/month per location. Every AI employee, every channel (calls, SMS, email, chat, social), the Smart CRM, and analytics are included. No tiers, no per-seat pricing, no add-ons. Every account starts with a 14-day free trial — no credit card required.

Question 3

What does an AI employee actually do?

Accepted Answer

Each of the four AI employees owns a domain end-to-end. The Receptionist answers every inbound call, SMS, and chat 24/7 and books appointments directly into your calendar. The Reputation Manager replies to every Google and Yelp review and requests reviews from satisfied customers. The Office Manager owns your calendar — confirmations, reminders, no-show recovery, and lapsed-client outreach. The Marketing Manager drafts email and social campaigns in your brand voice and runs nurture sequences.

Question 4

Which industries is SUBLAKE built for?

Accepted Answer

SUBLAKE is purpose-built for service businesses: home services (HVAC, plumbing, electrical, roofing), auto services (repair, body, detail, tire), beauty and wellness (salons, spas, fitness, med spas), healthcare (clinics, dental, chiropractic, veterinary), and legal and finance (law firms, accounting, financial advisors).

Question 5

Is there a free trial?

Accepted Answer

Yes. SUBLAKE includes a 14-day free trial on every account. No credit card is required to start, and you can cancel before day fifteen for $0.