SUBLAKE runs the front office 24/7 for field and home service businesses — an AI Receptionist that answers every call, text and web chat and takes the job down, flagging urgent ones to your phone, and an AI Office Manager that handles reminders, confirmations and no-show follow-up. It includes online booking, payments, a unified contact record and analytics.

How much does SUBLAKE cost?

SUBLAKE has two plans, and both include the full AI Front Office — online booking, payments, and a unified customer record. Pro is $99/month with 300 voice minutes, 1,000 texts, 1,000 emails, 5,000 contacts and 3 team seats. Business is $299/month for busier shops: 1,000 voice minutes, 5,000 texts, 5,000 emails, unlimited contacts and seats, and priority support. Both have hard caps — never overage. Every account starts with a 14-day free trial — no credit card required.

What does the AI actually do?

The AI Receptionist answers every inbound call, text and web chat 24/7, answers questions about your services and prices, takes the job down — who, where, what is wrong and when suits them — and pushes urgent jobs to your phone. It never books a time itself: you call back and confirm it, or customers book themselves through your booking link. The AI Office Manager then sends the confirmation and reminders and follows up after a no-show.

Which industries is SUBLAKE built for?

SUBLAKE is built for field, home and commercial service businesses: plumbing, HVAC, electrical, roofing, landscaping, cleaning, pest control, appliance repair and the other trades where you are on a job and cannot pick up the phone.

Is there a free trial?

Yes. SUBLAKE includes a 14-day free trial on every account. No credit card is required to start, and you can cancel before day fifteen for $0.

AI assistants (MCP)

Connect Claude, ChatGPT or any assistant that speaks the Model Context Protocol (MCP), and ask it about your business in plain words — "what's on tomorrow?", "who still owes me?", "file a request for Ana Diaz: no heat upstairs".

The server

https://backend.sublake.com/mcp

The assistant sends you to SUBLAKE's sign-in: you choose the business and approve what it may do (the same scopes as an API key). Nothing is shared until you approve, and you can disconnect it any time under Settings → Developers → Connected apps.

Claude

On Pro and Max: Customize → Connectors → + Add → Add custom connector, name it SUBLAKE, paste the server address, then Add and sign in. On Team and Enterprise an Owner adds it under Organization settings → Connectors, then each member connects. In Claude Code: claude mcp add --transport http sublake https://backend.sublake.com/mcp. (Anthropic's help article "Get started with custom connectors using remote MCP" has the latest screens.)

ChatGPT

Add a custom MCP server with the server address and choose OAuth sign-in. OpenAI's help article "Connecting custom MCP servers in ChatGPT" has the current menu path for your plan.

Other assistants and your own agent

Any MCP client that supports remote servers over Streamable HTTP with OAuth connects the same way. An agent you run yourself can send an API key instead: Authorization: Bearer sk_live_….

What the assistant can do

Each tool needs its scope, and a tool the connection wasn't given isn't offered at all.

Your business — its name, time zone and today's date there, so "tomorrow" means your tomorrow; and what this connection may do
What happened — customers added, requests filed, quotes accepted, visits moved, invoices paid, payments taken — since a moment you name, for the last 90 days, only what the connection may read
Customers — find one by name, email, phone or street; read one with their open requests, upcoming visits and unpaid invoices; list them; add or update one
Requests — file one (a retried call files it once); list and read them
Visits — the calendar for a day or a run of days, in your time zone; read one
Jobs, quotes, invoices, payments — list and read them, with what's paid and what's owed

Long lists come a page at a time, and the assistant can read on.