SUBLAKE's AI works 24/7 against the same customer record you use — there is no separate "AI database" to reconcile.
AI Receptionist — Aria
Answers inbound calls, texts and web chat. Answers questions about your business, takes every job down as a request on your board — what they need, where, and when suits them — flags the urgent ones, and tells the customer someone will call back to confirm a time.
AI Office Manager — Max
Handles the follow-through: appointment reminders and confirmations, and follow-up when someone misses an appointment.
One set of records
Because Aria and Max read and write the same customer record you do, a call Aria takes is on your board before you hang up your last job — and you can always take over, edit or undo what they did.
Plans
Both Pro and Business include both AI employees. Business is for busier shops: more voice minutes and texts, unlimited contacts and seats, and priority support.