SUBLAKE runs the front office 24/7 for field and home service businesses — an AI Receptionist that answers every call, text and web chat and takes the job down, flagging urgent ones to your phone, and an AI Office Manager that handles reminders, confirmations and no-show follow-up. It includes online booking, payments, a unified contact record and analytics.

How much does SUBLAKE cost?

SUBLAKE has two plans, and both include the full AI Front Office — online booking, payments, and a unified customer record. Pro is $99/month with 300 voice minutes, 1,000 texts, 1,000 emails, 5,000 contacts and 3 team seats. Business is $299/month for busier shops: 1,000 voice minutes, 5,000 texts, 5,000 emails, unlimited contacts and seats, and priority support. Both have hard caps — never overage. Every account starts with a 14-day free trial — no credit card required.

What does the AI actually do?

The AI Receptionist answers every inbound call, text and web chat 24/7, answers questions about your services and prices, takes the job down — who, where, what is wrong and when suits them — and pushes urgent jobs to your phone. It never books a time itself: you call back and confirm it, or customers book themselves through your booking link. The AI Office Manager then sends the confirmation and reminders and follows up after a no-show.

Which industries is SUBLAKE built for?

SUBLAKE is built for field, home and commercial service businesses: plumbing, HVAC, electrical, roofing, landscaping, cleaning, pest control, appliance repair and the other trades where you are on a job and cannot pick up the phone.

Is there a free trial?

Yes. SUBLAKE includes a 14-day free trial on every account. No credit card is required to start, and you can cancel before day fifteen for $0.

SUBLAKE Docs Dashboard

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Introduction

AI Employees

Channels

Inbox

Requests & Forms

Calendar & Booking

Payments

Your Business & Customers

Integrations

Developers

Security & Compliance

Billing

Troubleshooting

How SUBLAKE Works

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SUBLAKE gives you AI employees that work as a team on a shared foundation.

One shared customer record

Every call, text and web chat about a customer lands in a single record. When your AI Receptionist takes a call, your AI Office Manager already has the context to follow up. Nothing is siloed.

Every channel, one inbox

Phone calls, texts and web chat flow into one unified inbox. You reply from one place; customers get answered on the channel they used. WhatsApp, Instagram and Messenger are coming soon. Email is not an inbox channel: replies to the emails SUBLAKE sends for you (quotes, confirmations, receipts) go to your own mailbox, and your AI never reads them.

Always on

Your AI works nights, weekends and holidays — so you never lose a job because you were busy with another one.

How SUBLAKE Works — SUBLAKE Docs