Every bay booked. Every review 5 stars
Your techs are under the hood — they can't drop a wrench to answer the phone. Your AI service advisor picks up every call, books the RO, sends service reminders, and requests reviews before the customer drives off the lot.
Getting started is easy.
Connect your channels in one click
Link Gmail, Outlook, SMS, Google Business Profile, Google Calendar, Yelp, Facebook, and Instagram in one click. No data entry — every inbound call and message flows into SUBLAKE.
AI service advisor activates
Your AI learns service categories, labor rates, parts lead times, and your bay capacity. Ready to book oil changes, diagnostics, and brake jobs within the hour.
Watch the bays stay booked
Every caller booked. Every service reminder sent. Every review answered. Bay utilization goes from 60% to 90% in the first 60 days.
Your AI employee team that works 24/7.
Every inbound call answered. Every service reminder sent. Every 5-star review earned. Your AI keeps the schedule full so your best techs stay billable.
Books every RO, even at peak rush
Answers every inbound call, 24/7. Collects vehicle year/make/model, VIN, and symptoms. Books diagnostics, oil changes, and brake jobs into the schedule. Captures photos of damage for body-shop estimates.
- Books ROs 24/7
- Captures VIN, year, make, model
- Collects photos & symptoms
- Matches bay capacity
- Qualifies warranty work
- Schedules tow-ins
Are you open this Saturday?
Yes! We're open 9am–5pm. Want me to book at 2pm?
Yes, perfect 🙌
Done! Confirmation sent to your email ✉️
Local search reputation, kept current
Texts a review link as the customer signs the invoice. Replies to every Google and Yelp review. Publishes before/after repair photos on your Google Business Profile — supporting local search visibility for your top service queries.
- Post-invoice review text
- Replies to every review
- Local 3-pack SEO
- Before/after photo posts
- Google + Yelp management
- Escalates 1-star alerts
Amazing service. Sarah was thorough and the whole team made me feel welcome. Highly recommend!
Thank you, Marcus! We're thrilled Sarah took such great care. See you at your next visit! 💛
Oil changes and tires — auto-booked
Tracks every vehicle's mileage and service intervals. Sends SMS reminders when it's time for an oil change, tire rotation, brake inspection, or state inspection. Customers book with one tap. Your bays stay full between diagnostic jobs.
- Mileage-based reminders
- State inspection alerts
- Appointment confirmations
- Cancellation waitlist
- Bundled service offers
- Handles rescheduling
“Hi Tom! Reminder: your consult is tomorrow at 2pm. Reply Y to confirm.”
Specials that fill empty Monday mornings
Publishes weekly Facebook and Instagram posts with shop photos, tech intros, and promos. Emails past customers with seasonal specials (tire sales, summer AC checks, winter battery tests). Keeps your schedule full even during slow weeks.
- Seasonal specials email
- Facebook & Instagram posts
- Shop photo storytelling
- Win-back campaigns
- Monday-morning promos
- Fleet-account outreach
Spring is here ✨ Book your refresh today — limited slots. Link in bio.
#spring #booknow #yourbrand
Built for every auto-shop segment
General repair, body, detailing, tire — SUBLAKE adapts to your bays, your services, and your busiest hours.
Diagnostics + repair ROs — booked
AI captures VIN, year/make/model, and symptoms. Matches the right bay + tech. Sends repair-authorization texts with photos so techs keep working — not playing phone tag.
More about General repairAuto services FAQs
Have a question?
We have answers.
Everything you need to know about SUBLAKE and AI employees for your business.
SUBLAKE connects to the channels your shop uses every day: Gmail, Outlook, SMS, Google Business Profile, Google Calendar, Google Maps, Yelp, Facebook, Instagram, WhatsApp, and Stripe — plus Calendly and Zoom. Every booking lands in your Google Calendar with vehicle info, symptoms, and customer contact. Your service advisors see everything on their phone when the vehicle arrives.