Your front desk is overwhelmed. Patients hang up. No-shows accumulate. Your AI front desk answers every call promptly, captures insurance details at intake, triages urgency, books the right provider, and runs recall — all HIPAA-safe, all in your brand voice.
HIPAA-safe connections to Gmail, Outlook, SMS, Google Calendar, Google Business Profile, Facebook, Instagram, and WhatsApp — one-click OAuth with a signed BAA, no data entry.
Your AI learns insurance verification, new-patient intake, appointment types (cleaning, exam, recall), and provider scheduling rules. HIPAA-safe messaging from day one.
Every patient call answered. Recall running on autopilot. Pre-visit reminders cut down on missed appointments. Your front desk focuses on the patient in the chair, not the patient on hold.
Calls answered around the clock. Insurance details captured at intake. Recall running on autopilot. Your front desk finally focuses on the patient in the chair — not the one on hold.
Answers every patient call around the clock. Captures insurance details at intake for your team to verify. Triages urgent vs routine. Books new-patient intake, cleanings, exams, and specialty visits. Never leaves a patient on hold.
Are you open this Saturday?
Yes! We're open 9am–5pm. Want me to book at 2pm?
Yes, perfect 🙌
Done! Confirmation sent to your email ✉️
Texts a review link after every visit. Replies to every Google and Yelp review within minutes. Escalates sub-5★ to the practice manager before it goes public — so you can recover the patient relationship first.
Amazing service. Sarah was thorough and the whole team made me feel welcome. Highly recommend!
Thank you, Marcus! We're thrilled Sarah took such great care. See you at your next visit! 💛
Tracks every patient's recall schedule (6-month cleaning, annual physical, post-op follow-up) and sends HIPAA-safe reminders with one-tap booking. Smart SMS before the visit cuts no-shows by 45%. Cancellation waitlist fills gaps within minutes.
“Hi Tom! Reminder: your consult is tomorrow at 2pm. Reply Y to confirm.”
Runs your Google Business Profile, posts educational content, and sends compliant patient newsletters. Announces new providers, service lines, and insurance acceptance. Drives 3× more patient inquiries from organic search.
Spring is here ✨ Book your refresh today — limited slots. Link in bio.
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Clinics, dental, chiropractic, veterinary — SUBLAKE adapts to your providers, your insurance mix, and your patient recall schedule. HIPAA-safe by default.
AI front desk handles intake, captures insurance info, triages urgency vs routine, and books the right provider. Multilingual on day one.
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Everything you need to know about SUBLAKE and AI employees for your business.
SUBLAKE is built with healthcare workflows in mind. PHI is encrypted in transit and at rest, audit logs are immutable, and our AI runs on HIPAA-eligible infrastructure. A signed Business Associate Agreement (BAA) is available for healthcare customers as part of onboarding.